PORTOLA HOTEL & SPA, Monterey – Your ideal downtown stay
Hotel Overview
Portola Hotel & Spa - Pet-friendly luxury hotel near Monterey Bay Aquarium
Located in downtown Monterey, the Portola Hotel & Spa is a AAA Four Diamond hotel steps from Fisherman's Wharf and Cannery Row. The property features the 6,000-square-foot Spa on the Plaza with 11 treatment rooms, two on-site restaurants (Jacks Monterey and Peter B's Brewpub), and an outdoor pool with Jacuzzi. Guests have access to the Monterey Conference Center with 60,000 square feet of meeting space. The hotel is pet-friendly, offering Bark Bowls at Peter B's Brewpub and pet beds upon request. Monterey Regional Airport is less than 4 miles away.
Additional perks of the hotel
Portola Pirate Program for children ages 3-12 with treasure hunt map
24-hour fitness center and outdoor plunge pool
Valet parking and covered self-parking available
Complimentary Wi-Fi when booking direct
Partnership with Monterey Yoga
Automatic doors for lobby access in Main and Spa buildings
Rooms overview
The hotel offers 379 coastal-inspired rooms and suites with city, garden terrace, or harbor views. All accommodations feature sustainable mattresses, 300 thread-count linens, 49" flat-screen TVs, USB outlets, and air conditioning. The largest suite includes two coastal-inspired bathrooms with mosaic tile work. Executive King rooms on the top floor have harbor views and bathrooms with marble flooring. Hospitality Suites provide wet bars and living spaces with 65" TVs, some connecting to additional rooms. The Presidential Suite spans 1,000 square feet with five balconies overlooking Monterey Bay.
Other conveniences
Hypoallergenic pillow toppers and duvets
Eco-friendly bath amenities
Ceiling fans and double-pane windows
Headboards with built-in lighting
Some rooms have Queen sofa sleepers
ADA rooms available with roll-in showers or bathtubs
Makeup mirrors in Executive King bathrooms
Private patios in Courtyard Rooms
Choose Your Room
Room Rates & Availability Tracker
Transportation Tips
Transportation Options
Amenities
General
- No smoking on site
- Paid Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- ATM/Cash machine
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Hiking
- Fishing
Services
- Valet parking
- Pet amenities available
- Laundry
- Dry cleaning
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach access
- Sun loungers
- Spa & wellness centre
- Jacuzzi
- Back massage
- Full body massage
Room features
- Air conditioning
- Heating
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Hotel Location
Guest Reviews & Ratings
The hotel was like being in a Motel 6, with a noticeable bad odor in the room but the street-level reception was convenient. The service was top-notch and incredibly helpful, especially accommodating gluten-free requests. The location was a bit far but worth it with a partial bay view, nestled between Fisherman's Wharf and downtown areas. The dining experience was a mix of great value and disappointment. The facilities were satisfactory overall.
The hotel offers spacious rooms with a super comfy bed and a great shower. It's conveniently located right over the Peter's Brewpub, which stays open until midnight. The room was big enough to accommodate two double beds, but I wish they were queen-sized.
I had a wonderful stay at the hotel. The rooms were well-equipped, spotlessly clean, and extremely quiet, although being under a walkway made it a little dark. The service was incredible, with the staff going above and beyond to help me with setting up a private tour and making dinner reservations. The location couldn't have been better, being so close to Monterey's attractions and within walking distance of Fishermans Wharf. The dining experience was delightful, especially enjoying the buffet, though it felt a bit overpriced. Overall, a fantastic hotel with great amenities and service.
The hotel is located right on the waterfront in Monterey, offering a convenient spot to reach the wharf for whale watching tours. The rooms are beautifully decorated and spacious, although some may find the courtyard view slightly obstructed. The service is consistently friendly and helpful, with staff accommodating special requests and assisting with tour arrangements. Overall, a great choice for those looking for a comfortable stay with a prime location near the attractions of Monterey.
Upon arrival, the room wasn't set up in any special way, and it was quite cold at 18 degrees Celsius. Despite having reserved since November, this wasn't the warmest welcome. The service, while helpful and professional, was marred by being rudely told that our rooms were not ready and that a request is just a request. It took five requests just to get some butter, and the staff could have been more accommodating. The location was nice, close to the old Fisherman's Wharf and downtown Monterey, but lacked the expected ocean vibe. The dining experience was good, with reasonably priced options and healthy choices, although the service could be improved. Overall, the hotel offers basic amenities with room for enhancement.
I'm delighted to share that my stay at the hotel was quite pleasant, with its convenient location near Fisherman's Wharf and museum. The rooms were spacious and clean, offering a comfortable experience. The service was exceptional, with friendly and helpful staff. While the dining options were decent, they seemed a bit overpriced. The hotel facilities were well-maintained, contributing to an overall positive experience.
Staying at the hotel was like being in a Motel 6! The rooms were out of this world with a huge living room, dining room, bedroom, bathroom, and kitchen. However, this was my first time staying here during all the remodeling.
I felt lucky to have a room overlooking the courtyard with its large and clean space and a beautiful view of the harbor. The service was superb, especially when they made special arrangements for my spouse's birthday. The location was excellent, just a stone's throw away from Fisherman's Wharf and downtown Monterey. The dining experience offered healthy options, though at an additional cost. Overall, a great stay with a few minor drawbacks.
The hotel had a separate building for rooms with a patio view, and though our room was hot and stuffy at times, the wow factor was undeniable. The service was helpful and courteous, offering free parking, but there were minor hiccups in communication. The location was perfect for exploring Fisherman's Wharf and downtown Monterey, with plenty of dining options within walking distance. The dining experience had its ups and downs, with some impressive aspects but room for improvement. Overall, a comfortable stay with a few minor drawbacks.
The hotel offers a cozy and well-equipped room with a lovely harbor view, making the stay especially charming at night. Despite being smaller than some we visited during our trip, it comfortably accommodated all four of us. The service was top-notch, with friendly staff and tasty food choices. Its location is unbeatable, within walking distance of restaurants and key attractions. The dining experience was delightful, showcasing favorites like smoked apple chicken sausage.
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